Sojern:Guest Experience
Sojern Guest Experience Solution (GES) App is a comprehensive Guest Experience, Digital Concierge, and data Analytics platform for Hospitality Venues like Hotels, Restaurants, Casinos, and Resorts with features that generate incremental revenue through bottle/table reservations, ordering, mobile pay, analytics, rewards and more.
Business App Key Functionalities:
+ Real-Time Reputation Management
+ Digital Concierge
+ Business Analytics
+ Digital Clicker: To keep track the number of guests at real-time and synchronized across the venues
+ Table Service: Pre-Booking of the Table/Bottle Service and last minute booking at the venue.
+ Guest List: Processing Guest list request.
+ Private Event Booking: To review and pre-booking the private halls for various events like Corporate Events, Private Parties,
+ Food/Drink Services: To request & process the orders for Delivery & Pickup
VENUELYTICS CAN BE USED FOR:
+ Reservation Management - Managing the Table/Bottle Service Requests, Floor Maps, Guest lists in Real-Time
+ Private Event Management - To manage the private Halls booking for events like Corporate Events, Private Parties, Product Launch, Bachelor, Bachelorette parties, Wedding, etc.
+ Real-Time Analytics - To track the crowd in the venue, various services, prediction and to provide a personalized experience.
+ Fast Pass Service - Enable consumers to skip the line by Paying Premium
+ Wait Time, Games, Tournaments - To provide real-time information about the Games, Tournaments, Leagues to the Consumer.
+ Food & Drink Services
+ Karaoke Requests - To process the Karaoke Song Requests & Hall Booking
+ Real-time Alerts - Can be shared amongst designated employees at any time.
We would love to hear what you think about our system. Email us feedback, suggestions, and questions: [email protected].
Sojern Guest Experience APp doesnt support Apple Pay from the backend staff.
Disclaimer:
Continued use of GPS running in the background can dramatically decrease battery life.